Process services
Ideally trimmed processes are an essential factor for performance increases and cost reductions in the operative IT business.
All e3 employees are ITIL certified.
e3 process managers and process designers know the various process management methods and models from daily practice - from ITIL over CMMI and COBIT to COSO. Profit from our years of experience during planning and implementation of corresponding projects.
We not only integrate IT systems and applications but overlying processes as well.
Customer value
- Sustainable process performance by transparent and KPI supported process control
- Minor process design and implementation costs due to professional design and implementation techniques.
- Quicker and tailored process adapting due to agile process maintenance methods.
- Increase in process efficiency due to ideal process landscape alignment in reference to the enterprise strategy
- Cushioning error costs and optimizing efficiency due to an actively shaping enterprise and process culture consolidation
- Functional validation and process impact improvement due to coverage, interruption and interface analyses
What we have to offer
| IT process management | We support process optimization and re-engineering projects and thus ensure a sustainable increase in process performance. We analyze and improve interfaces, performance parameters and process efficiency by applying accepted process methods and tools. |
| Process implementation | We support operations (ITIL, service management, configuration management, security) and process development (RUP, CMMI, XP, etc.). |
| Coaching and Consulting | e3 consulting and coaching services pay off - no matter if the focus is on the ideal strategy, the process model or project implementation. Our process reviews and second opinions supply valuable decision support. |
| Training and cultural change | Only "lived" process deliver the desired results. e3 supports implementation and acceptance of process intentions with a broad range of seminars and workshops. |
| Process coverage analyses | We not only analyze and define the degree of coverage for process descriptions but also fill in gaps and intersections. On request we check process document uniformity and depth and alter them to the desired standard. |
